Saturday, July 29, 2017
Unauthorized Charges on My Lane Bryant Account Were...Lane Bryant's Own Doing?
Do you have a charge card for Lane Bryant clothing store? If you do, you should check your statement carefully. They seem to have made an agreement for a company called Account Assure to offer "protection" for your account. You know the way it works: Some plan offers to cover your payments if you get fired or disabled or whatnot, for the nominal sum of only $12-$15 a year. Seems reasonable, right? Except that once you enroll, they charge you automatically, year after year, and you almost certainly will never need it. Multiply that by thousands of customers, and it's a pretty sweet deal. The one or two percent of people who really need it will be more than covered by the people who won't.
But see, the operative word here is enroll . I did not enroll in Account Assure. Lane Bryant decided to enroll me, it seems. One day, I received a letter that Account Assure was going to be added to my Lane Bryant account, unless I called to opt out. As soon as I received that letter, I wasted no time in calling to opt out, and also fussing that I do not like getting charged for something I did not order. The man was nice enough and assured me that I would not be charged.
Wouldn't you know it, here comes my Lane Bryant statement with a charge from Account Assure on it. The charge was minimal, only 15 cents, but the point was that I did not order the coverage in the first place, and I furthermore went to the trouble to ensure it would not commence. And yet here was that charge. I called customer service for Lane Bryant and forged my way through their hellish phone tree, upon which I spoke to a person who did not wish to help me. She refused to delete the charge from my account, stating that it was Account Assure's charge and that I would have to call them to take it off. I explained that I had not authorized the charge and that I had called Account Assure already to make sure that I was not enrolled in their program. The Lane Bryant rep steadfastly refused to take off the charge.
Look, the charge was small. No, it was tiny. It would be nothing to them to charge back 15 cents to keep a customer happy, would it not? Apparently it wouldn't. Figuring she just wasn't authorized to help me, I asked to speak to her supervisor, and she told me the supervisor would say the same thing. At that point, I realized my business was not worth fifteen pennies to Lane Bryant, and I told her to close my account. She made no attempt to save the situation whatsoever; I was treated to dead silence on the phone as she apparently closed the account without addressing me further. I finally asked if she needed more information, and she said, "No, I'm just closing your account." Well, that was that. No apology, no explanation, not a hint of friendliness or even understanding, and although angry, I had not been abusive. She just did not care, and honestly, that was the most disturbing part.
I think Lane Bryant's clothing is attractive and comfortable, although I have no idea why it is so expensive, as it seems rather cheaply made. I have always had fun shopping there. However, horrible customer service and ripoff credit "coverage" that I didn't request has ruined our 20-plus-year relationship and ensured I will not darken the door of a Lane Bryant store again. I will be happy to take my business elsewhere, since it means nothing to them. If you do have a Lane Bryant charge and you find an unasked-for Account Assure charge on it, you should probably just close your account. After all, I already called Account Assure not to charge me, and Lane Bryant obviously didn't want to help me. You might find the only way to delete the charge is to delete the card!
Image credit Pixabay http://pixabay.com/en/credit-card-payment-purchase-348720/
Wednesday, July 5, 2017
Your July Birthday – July Holidays, Traditions and More
July is a great summer month! It's time for fireworks, family picnics and lazy afternoons by the pool. What else is there to celebrate in July? Oh, oodles of stuff! Get a load of all these cool holidays:
Monthly Observances
July is National Doghouse Repair Month, as well as the National Month for grilling, ice cream, horseradish, hot dogs, making a difference to children, parks and recreation, sharing a sunset with your lover, and it's also National Wheelchair Beautification Month, so it's time to pimp your ride! July is also the International Blondie and Deborah Harry Month, so make sure to rock a little "Heart of Glass" and "Rapture" at your barbecue!
Weirdest Holiday: Take Your Houseplant for a Walk Day (27th). Coolest Holiday: Gorgeous Grandma Day (23rd).
July Traditions
Flower: larkspur - open-heartedness, ardent attachment
Birthstone: ruby Cancer's gem: pearl
Zodiac sign: Cancer (1- 22) and Leo (23-31; see August for details). Cancer the crab is a water sign, with the characteristics of intuition and adaptability (think of water quickly taking the shape of its container). Cancereans are devoted, nurturing parents, but tend to be extremely sensitive and quick to complain. The world isn't out to get you, crabby ones, so pull in your claws a bit! Best friends: Scorpio and Pisces. Best love matches: Taurus, Virgo and Capricorn.
Famous Birthdays: Princess Diana (1st), Thurgood Marshall (2nd), Franz Kafka (3rd), Malia Obama (4th), Edie Falco (5th), Sylvester Stallone (6th), Ringo Starr (7th), Kevin Bacon (8th), David Hockney (9th), Nikola Tesla (10th), Leon Spinks (11th), Malala Yousafzai (12th), Harrison Ford (13th), Jane Lynch (14th), Rembrandt (15th), Ginger Rogers (16th), David Hasselhoff (17th), Nelson Mandela (18th), Lizzie Borden (19th), Carlos Santana (20th), Robin Williams (21st), John Leguizamo (22nd), Daniel Radcliffe (23rd), Amelia Earhart (24th), Mick Jagger (25th), Sandra Bullock (26th), Alex Rodriguez (27th), Jackie Kennedy Onassis (28th), Wil Wheaton (29th), Arnold Scwarzenegger (30th), JK Rowling (31st).
Catholic Feast Days
1- St JunÃpero Serra, St Oliver Plunkett, St Serf, Ste Esther, St Simeon Salus
2 -Sts Processus & Martinian
3- St Thomas
4 -Ste Elizabeth of Portugal, St Ulric
5 -St Athanasius of Athos, St Anthony Mary Zaccharoa
6 -St Goar, Ste Godeleva, Ste Maria Goretti, Ste Modwenna
7 -Ste Ethelburga, St Fermin, St Palladius
8 -St Kilian, Ste Withburga
9- Mary, Queen of Peace; the Blessed Rose Hawthorne; Ste Veronica Giuliani
10- Ste Amalburga
11- St Benedict, Ste Olga
12- St John Gualbert, Ste Veronica
13- Ste Clelia Barbieri
14- St Camillus de Lellis, St Francis Solano, St Procopius, St Donald of Ogilvy
15- The Blessed Anne Marie Javouhey, St Bonaventure, St Henry the Emperor, St Swithin, St Vladimir
16- Our Lady of Mount Carmel, St Helier
17- St Alexis
18- St Arnulf of Metz, Ste Felicity, Ste Theneva
19- Stes Justia & Rufina
20- St Elijah, Ste Margaret, Ste Uncumber, St Joseph Barsabbas the Just
21- St Victor of Marseilles
22- Ste Mary Magdalene
23- St Apollinaris of Ravenna, Ste Bridget of Sweden, St Liborius
24- Sts Boris & Gleb, Ste Christina the Astonishing
25- St Christopher, St James the Greater
26- Ste Anne, St Joachim
27- St Aurelius, St Pantaleon, the Seven Sleepers
28- St Samson of Dol
29- St Lupus of Troyes, Ste Martha, St Olaf
30- Sts Abdon & Sennen, St Abel, St Hatebrand of Olden-Klooster
31- Ste Helen of Skovde, St Ignatius of Loyola, St Neot, the Venerable Solanus Casey
Want to see what's going on in other months? Check out:
January - http://bucketofuseful.blogspot.com/2017/01/your-january-birthday-january-holidays.html
February - http://bucketofuseful.blogspot.com/2016/02/your-february-birthday-february.html
March - http://bucketofuseful.blogspot.com/2016/03/your-march-birthday-march-holidays.html
April - http://bucketofuseful.blogspot.com/2016/03/your-april-birthday-april-holidays.html
May - http://bucketofuseful.blogspot.com/2016/05/your-may-birthday-may-holidays.html
June - http://bucketofuseful.blogspot.com/2017/05/your-june-birthday-holidays-traditions.html
August - http://bucketofuseful.blogspot.com/2016/07/your-august-birthday-august-holidays.html
September - https://bucketofuseful.blogspot.com/2019/08/your-september-birthday-september.html
October - http://bucketofuseful.blogspot.com/2016/09/your-october-birthday-october-holidays.html
November - http://bucketofuseful.blogspot.com/2017/10/your-november-birthday-november.html
December - http://bucketofuseful.blogspot.com/2016/12/your-december-birthday-december.html
Free-use image of larkspur from Pixabay https://pixabay.com/en/flowers-larkspur-ostr%C3%B3%C5%BCki-2413694/
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